Privacy Policy

(Last updated: January 4, 2025)

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Dragon Books is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and choose to contact us by email.

 

By using our website, you agree to the terms outlined in this policy.

 

Information We Collect

When customers email us, we may collect the following personal information:

 

Information You Provide Directly

• Name

• Email

• address

• Phone number (if provided)

• Any information contained within your message

• Attachments you choose to send

 

Automatically Collected Information (Website)

Our website may automatically collect non‑identifying information such as:

• IP address

• Browser type

• Pages viewed

• Date and time of access

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3. How We Use Your Information

We use the information collected for purposes including:

• Responding to customer inquiries

• Providing customer service and support

• Managing and improving our website

• Maintaining internal records

• Communicating updates or important notices (only if you’ve requested them)We do not sell or rent your personal information to third parties.

 

4. How We Store and Protect Your Information

We take reasonable technical and organizational steps to protect your information from:

• Unauthorized access

• Disclosure

• Alteration

• Loss or destruction

Emails and form submissions are stored securely and only accessed by authorized personnel.

 

5. Sharing Your Information

We may share your information only in the following situations:

• Service Providers: If we use third‑party email hosting, website hosting, or analytics providers (e.g., Outlook, Gmail, web host)

• .Legal Compliance: If required to comply with law, regulation, or valid legal request. We do not share personal information for marketing purposes without your explicit consent.

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6. Your Rights

Depending on your location (e.g., Canada, EU, UK), you may have rights including:

• Access to your personal information

• Correction of inaccurate information

• Request to delete your information

• Withdraw consent

• Request information about how your data is processed

• To exercise any rights, contact us using the details below.

 

7. Data Retention

We retain personal information only as long as necessary to:

• Respond to your inquiry

• Comply with legal obligations

• Maintain business records

Emails may be kept for administrative and legal purposes unless you request deletion.

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8. Cookies & Tracking Technologies​

Our website may use cookies or analytics tools to improve user experience. You can control cookies through your browser settings.

 

9. Third‑Party Links

Our website may contain links to third‑party websites.
We are not responsible for the privacy practices or content of these sites.

10. Children’s Privacy

Our website is not intended for individuals under 13 (or 16, depending on your region).
We do not knowingly collect information from children.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last updated” date will reflect the most recent changes.

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